ace63 Privacy Policy

2.1 Registration & Account Information

Information you are required to provide when creating an account at ace63:

• Full name (in Bengali or English);
• Date of birth (for age verification);
• Mobile number;
• Email address (optional);
• Mobile banking number (bKash, Nagad, or Rocket).

2.2 Financial Transaction Information

When you deposit or withdraw money at ace63, we record the date, amount, method, and status of the transaction. PINs or passwords used for payment processing are never stored on our servers — they go directly to the relevant mobile financial service's system.

2.3 Usage Information

Technical information about how you navigate the ace63 platform is collected automatically:

• IP address and device identity;
• Browser type and version;
• Page visit time and duration;
• Referral source (where you came from before reaching the site);
• Game history and betting activity.

2.4 Information from Communications

If you contact us via ace63's live chat or email, the details of that conversation are recorded in our system. This helps us provide you with accurate support in the future.

ace63 may share your information only in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third-party service providers for payment processing, technology infrastructure, and fraud detection. These partners are given only the minimum information necessary to deliver their specific service and may not use it for any other purpose.

4.2 Legal Obligations

If a court, regulatory body, or law enforcement authority requests information in accordance with the law, ace63 will be obliged to provide it in compliance with applicable law. In such cases we will try to notify you in advance, though legal restrictions may make that impossible.

4.3 Business Restructuring

If any merger or acquisition takes place involving ace63's business operations, the new authority will be required to protect your information under a policy equivalent to or stricter than this privacy policy.

4.4 With Your Consent

Outside the situations listed above, ace63 will not disclose your personal information to any third party without your explicit consent.

ace63 maintains industry-standard technical and organisational measures to protect your personal and financial information:

• SSL Encryption: All data exchanged between your browser and ace63 servers is protected by the highest-grade SSL/TLS encryption.
• Access Controls: Only authorised staff can access your information, and only as required for their specific role.
• Secure Servers: ace63's servers operate in a secure environment and undergo regular security testing.
• Password Encryption: Your password is never stored in plain text — it is always kept as an encrypted hash.
• Fraud Detection: Automated alert systems are active for suspicious logins or transactions.

However, no internet-based service can guarantee 100% security. We therefore ask you to use a strong password and not share your login details with anyone.

As an ace63 user, you have the following rights regarding your personal information:

To exercise any of these rights, email [email protected] or contact us via live chat. We will respond to your request as quickly as possible.

ace63 reserves the right to update this privacy policy as needed. If any significant changes are made, we will inform you in the following ways:

• Through a clear notice on the website;
• By sending a message to your registered email (if an email is on file);
• Through a relevant notification after login.

Continuing to use ace63 after changes have been made means you have accepted the updated policy. We therefore recommend reviewing the privacy policy regularly.